The Exchange Reviews

Shoptheexchange.co offers a diverse range of products with prices that cater to various budgets. For instance, customers can find items like the "CHOOSE HAPPY" Beaded Coin Pouch priced at $26.00. The boutique ensures that quality and affordability go hand in hand, providing cost-effective options for fashion-forward clothing, jewelry, and accessories. The pricing strategy is designed to offer competitive rates while maintaining a high standard of quality for all products available on the platform.

Shoptheexchange.co offers payment options through Shop Pay Installments, which are subject to an eligibility check and provided by lending partners. Customers can enjoy rates from 0% APR or 10-36% APR. The process involves adding items to the cart, selecting Shop Pay as the payment option, and then choosing Shop Pay Installments. For bi-weekly payments, a card must be added, and customers can download the Shop Pay app to track payments and manage their account.

For "Shoptheexchange.co", the Return Policy stipulates that returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt. Order cancellations must be made within 24 hours or before shipping; otherwise, they will be treated as a return. Returns are eligible for store credit only. Items not in their original condition will incur a charge for repair or dry cleaning, deducted from the store credit. Sale/Clearance items and all jewelry items are final sale and not returnable. Shipping charges, both original and return, are the responsibility of the customer. A return form included with the package must be sent to the specified return address.

The Shipping Policy outlines that orders are usually processed within 24-72 hours. Standard shipping costs $7.50, while express shipping is available for $15 and ships the same day if placed before 12 pm, except on Sundays when orders will ship Monday. There is also an option for free local pickup. For lost or damaged packages, an investigation will be conducted, and replacements or refunds will be issued if necessary. However, if the delivery is confirmed to the correct address, no refund will be provided. International customers should note that the store does not cover taxes or duties, and a 5% cancellation fee is charged for order cancellations after 24 hours of purchase.

The Exchange does offer international shipping. However, taxes and duties on international packages are the responsibility of the customer.

Returns on unworn, unwashed items with tags still attached are accepted within 14 days of receipt of item. Order cancellations must be made within 24 hours/before shipping, otherwise, they will be treated as a return. Returns are eligible for store credit only.

The Exchange offers $7.50 standard shipping, $15 express shipping (ships same day if placed before 12 pm, Sunday orders will ship Monday), and free local pickup at 201 west Jackson Street Dublin, GA.

Lost packages will undergo an investigation. If your package is lost or damaged in transit, The Exchange will replace items if available or refund the original payment source. However, if the shipping source confirms delivery to the correct address, they are unable to issue a refund.